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Production SaaS Platform

MailCopilot

AI-powered email management platform that understands context, classifies messages, and generates intelligent responses using multiple LLM providers.

1000+
Active Users
99.9%
Uptime
4
LLM Providers
Multi
Tenant SaaS

The Problem

Businesses receive hundreds of emails daily, but lack intelligent systems to:

  • Automatically classify and prioritize messages
  • Generate contextual responses at scale
  • Integrate multiple AI providers efficiently
  • Maintain enterprise security standards

Our Solution

MailCopilot provides an intelligent email management platform that:

  • AI-powered classification and sentiment analysis
  • Multi-LLM integration (OpenAI, Anthropic, Google, xAI)
  • Enterprise-grade security and compliance
  • Multi-tenant SaaS architecture

Technical Architecture

Built with Ruby on Rails 8, PostgreSQL, and modern AI integrations

Backend

  • • Ruby on Rails 8
  • • PostgreSQL 15+
  • • Redis for caching
  • • Sidekiq background jobs
  • • Multi-tenant with ActsAsTenant

AI Integration

  • • OpenAI GPT-4
  • • Anthropic Claude
  • • Google Gemini
  • • xAI Grok
  • • Intelligent routing

Security

  • • Multi-factor authentication
  • • Session management
  • • Audit logging
  • • OAuth integrations
  • • Enterprise compliance

Infrastructure

  • • Docker containerization
  • • Kamal deployment
  • • Nginx load balancing
  • • SSL/TLS encryption
  • • Automated backups

Features

  • • Email classification
  • • Draft response generation
  • • Template management
  • • Analytics dashboard
  • • API integrations

Scalability

  • • Multi-tenant architecture
  • • Horizontal scaling
  • • Background job processing
  • • Caching strategies
  • • Performance monitoring

Key Features

AI Email Classification

Automatically categorizes emails by priority, sentiment, and intent using advanced machine learning models.

  • High/Medium/Low priority detection
  • Sentiment analysis (positive/negative/neutral)
  • Intent classification (inquiry/complaint/request)
# Email Classification Result
priority: "high"
sentiment: "positive"
intent: "inquiry"
confidence: 0.94
# Processing time: 240ms

Multi-LLM Integration

Seamlessly integrates with multiple AI providers for optimal response generation and redundancy.

  • Intelligent provider routing
  • Fallback mechanisms for reliability
  • Cost optimization algorithms
OpenAI GPT-4●
Anthropic Claude●
Google Gemini●
xAI Grok●
Auto-routing enabled

Results & Impact

85%
Faster Response Times
1000+
Active Business Users
99.9%
Platform Uptime
"MailCopilot transformed our customer service efficiency. We're processing 3x more emails with the same team size."
Enterprise Client Testimonial

Want to Build Something Similar?

Let's discuss how we can create a custom AI solution for your business.